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Title

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Loss Prevention Agent in Hotel

Description

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We are looking for a dedicated and detail-oriented Loss Prevention Agent in Hotel to join our team. This professional will be responsible for implementing effective strategies to prevent losses, fraud, and damages within the hotel premises, ensuring the safety of guests, employees, and property. The ideal candidate should have analytical skills to identify potential risks, as well as the ability to act proactively in problem-solving. The job involves constant monitoring of common areas, analyzing incident reports, collaborating with security and maintenance teams, and enforcing internal prevention policies. Excellent communication skills are essential to interact with different departments and conduct awareness training on loss prevention. The position requires ethics, discretion, and commitment to the company's integrity, contributing to a safe and efficient environment. If you are observant, investigative, and want to be part of a team that values security and quality, this opportunity is for you.

Responsibilities

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  • Monitor hotel areas to identify and prevent losses.
  • Investigate suspicious incidents and report to authorities.
  • Collaborate with internal teams to implement prevention policies.
  • Conduct periodic audits of processes and inventories.
  • Provide training to staff on loss prevention.
  • Maintain detailed records of occurrences and actions taken.
  • Ensure compliance with safety standards and internal procedures.
  • Analyze data to identify patterns and potential risks.
  • Prevent theft, fraud, and property damage.
  • Assist in developing contingency and emergency plans.

Requirements

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  • Previous experience in loss prevention, preferably in hospitality.
  • Knowledge of security and investigation techniques.
  • Ability to analyze data and prepare reports.
  • Good verbal and written communication skills.
  • Ability to work in a team and under pressure.
  • Availability to work shifts, including weekends and holidays.
  • Basic computer skills.
  • Education in security or administration is a plus.
  • Professional ethics and discretion.
  • Proactivity and attention to detail.

Potential interview questions

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  • Do you have experience in loss prevention in the hospitality sector?
  • How would you handle an employee suspected of theft?
  • What methods do you use to identify loss risks?
  • How would you ensure collaboration among different departments?
  • Are you available to work varied shifts?
  • How do you maintain confidentiality of information?
  • Describe a situation where you prevented a significant loss.
  • What technological tools have you used for loss prevention?
  • How would you train a team to avoid fraud?
  • What is the importance of ethics in your role?